Helping growing businesses and teams work smarter, not harder
Combining business consulting, engineering best practices, and practical AI tools to streamline operations, automate busywork, and scale with confidence.
👋 About Me
After more than a decade leading engineering, quality, and delivery teams for fast-growing tech companies, I now help small and mid-sized businesses work smarter, not harder.
Whether it’s introducing AI tools to automate repetitive tasks or improving the way teams plan and deliver work, my focus is on practical systems that save time, improve consistency, and strengthen results.
I bring the same mix of speed, structure, and quality that helped large engineering teams scale, now tailored for the needs of local and growing businesses.
🚀 What I Do
I help organizations overcome delivery and efficiency challenges by combining modern processes and practical AI solutions that produce consistent, high-quality results.
🧩 Business and AI Consulting
Make your business more efficient with automation and insight.
- AI-powered workflows for scheduling, follow-ups, and reporting
- Process mapping and automation strategy
- Dashboarding and data-driven decision support
- Client and customer experience improvement
⚙️ Engineering and Delivery Consulting
For growing tech organizations that need stronger delivery systems.
- Agile and delivery coaching
- QA and test automation strategy
- CI/CD and release process optimization
- Fractional program leadership
⚡ Popular AI Quick Wins
Here are a few practical ways I help local and growing businesses use AI to save time and work smarter:
💬 AI Chatbot and Lead Capture
Turn your website into a 24/7 assistant that answers FAQs, books appointments, and captures leads automatically.
⭐ Review and Follow-Up Automation
Send automatic, personalized follow-ups to customers after a visit or sale to request reviews or share offers.
📊 Business Insights Dashboard
Combine data from sales, bookings, and reviews into one live dashboard with clear summaries and next-step recommendations.
🧾 Smart Quoting and Proposal Generator
Create professional quotes or proposals in seconds using simple online forms or voice notes.
🎯 Who I Work With
- Local businesses ready to automate repetitive admin tasks
- Small teams looking to use AI tools to save time
- Startups scaling their delivery and quality practices
- Professional service firms seeking operational efficiency
📈 Results and Impact
✅ Built and scaled global Quality and Delivery teams supporting enterprise platforms and customers worldwide
✅ Improved delivery speed and predictability by 40 percent through process and workflow optimization
✅ Led cross-functional initiatives and product launches that reached tens of millions of end users
✅ Designed automated systems that reduced manual effort and cut release times from days to hours
✅ Apply the same principles of efficiency and automation to help small businesses simplify operations and reclaim hours each week
💡 How We Can Work Together
Start with a Free 30-Minute Efficiency and AI Audit to uncover time-draining manual processes and identify quick wins with automation or process improvements.
Then we can tailor support based on your goals:
- 💬 Hourly or project-based consulting
- 🔁 Ongoing optimization retainers
- 🧠 Fractional program or operations leadership
🗓 Book a Free Assessment
Let’s spend an hour mapping out your delivery and efficiency priorities.
Reliable Velocity LLC • Boston, MA
📧 ben@reliablevelocity.com - LinkedIn
🧩 Helping businesses deliver faster, smarter, and with confidence.